Employee Relations Lead

Do you have extensive employee relations experience, either in a specialist ER role, or within a more generalist HR role, and would like to progress your career in an exciting new role in our HR team at National Star?


Job details


£36,000 - £39,000 FTE

Role type

Full Time, Part Time, All Year Post

Hours of work

30 - 37 hours / 52 weeks



Contract type



All year post

Closing date


Interview date

5th July and w/c 8th July

Job description

Do you have extensive employee relations experience, either in a specialist ER role, or within a more generalist HR role, and would like to progress your career in an exciting new role in our HR team at National Star?

National Star is a special education needs organisation providing the opportunity for young people with disabilities to realise their potential as equal and active citizens in control of their lives. This sits at the heart of everything we do, from the personalised and world-class learning we provide via National Star College to training, specialist services and our work in the wider community. All of this is underpinned by both our passion to enrich people’s lives and by our moral and statutory responsibilities.

With more than 1,200 employees, National Star’s HR team plays a key role in the smooth running of our charity.

We’re looking for an ER specialist to help us develop and implement employee relations strategies and programs that foster positive relationships and a productive work environment across all our services in Gloucestershire, Herefordshire, Worcestershire, and Wales.

Working alongside other members of the HR Delivery Team, your primary focus will be on managing case work and promoting fair and consistent application of policies and procedures as well as analysing ER data and trends to identify areas of improvement and recommend proactive solutions.

With your in-depth knowledge of employment law and best practice you will provide expert guidance to managers on ER matters, including policy interpretation, conflict resolution, and performance management.  Your role will also include supporting our CPD team to deliver training on ER best practice.

You’ll be someone with strong interpersonal and conflict resolution skills, along with a deep understanding of organisational policies, employment law and regulations. who has experience building strong working relationships with colleagues. You’ll be comfortable working autonomously whilst managing changing and competing priorities and absorbing new information rapidly to address complex issues.

This is a full-time role; however, we could consider part time with a minimum of 30 hours a week ideally spread over 5 days. You will be based primarily on our main site in Ullenwood on the outskirts of Cheltenham, with a regular requirement to visit our other sites and other locations to attend meetings, events, conferences or training. It is therefore preferred that you have access to your own transport for this role.

Our HR Delivery team work in a hybrid way, with a proportion of home working balanced with site work depending on organisational need.


Apply online to the Employee Relations Lead role.
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About us

National Star is a growing charity with more than 1,200 staff based in England and Wales. Established more than 50 years ago, we’ve supported hundreds of young people with disabilities to achieve their potential.

How we will reward you

Our Golden Hello

It’s motivating to feel valued at work. That’s why all new staff will receive a ‘Golden Hello’ up to the value of £250 for full-time staff (pro-rata for part-time employees) upon successful completion of their probation.

Staff benefits

Fantastic career development opportunities and comprehensive induction programme - theory and practical

Staff minibus from Cheltenham and Gloucester to our Ullenwood site Monday to Friday.

Award-winning training

Use of fitness suite and swimming pool and staff clubs.

Westfield medical cover

Life insurance cover

Employee helpline

Contributory pension scheme

Opportunity to purchase a TOTUM discount card

Employee discounts at attractions, high street retailers, supermarkets, utilities and motoring, plus much more

Employee Relations Lead

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