Manager

SEND Placement Resolution Lead

Ullenwood

Job details

Salary

£43 000

Role type

52 Week

Hours of work

Full time (37 hours / 52 weeks)

Location

Ullenwood

Location status

On site (Ullenwood) + travel as required

Contract type

Permanent

Interview date

TBC

Closing date

02/08/2026

About the role

Are you an experienced SEND professional with strong negotiation and case resolution skills? We are seeking a SEND Placement Resolution Lead to join our Funding and Contracting Team.

This role will lead on complex placement and funding cases, working closely with local authorities, commissioners, families, carers and legal representatives to secure positive outcomes for young people with SEND. The successful candidate will act as the senior escalation point for appeals, Tribunals and dispute resolution, while providing expert advice on SEND legislation and statutory processes.

We are looking for someone with:

* Experience managing complex SEND casework.

* Excellent negotiation and stakeholder management skills.

* Knowledge of SEND legislation and statutory processes.

* Experience working within education, local authority, health or social care environments.

* Management experience and the ability to manage competing priorities.

We offer:

*The opportunity to make a meaningful difference to young people with SEND.

* A supportive and collaborative working environment.

* Ongoing professional development opportunities.

* Flexible working arrangements following probation.

Join National Star and help secure life-changing opportunities for young people with SEND.

Owen, Dayvd and Amy sitting on a bench at Ullenwood View

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About us

National Star is a growing charity with more than 1,400 staff based in England and Wales. Established more than 50 years ago, we’ve supported hundreds of young people with disabilities to achieve their potential.

Staff benefits

Fantastic career development opportunities and comprehensive induction programme – theory and practical

Subsidised bus service from central Gloucester and central Cheltenham to Ullenwood (subject to availability)

Award-winning training

Free use of National Star facilities at Ullenwood, including a heated indoor swimming pool and fitness suite

Westfield medical cover

Life insurance cover

Employee helpline

Contributory pension scheme

Opportunity to purchase a TOTUM discount card

Employee discounts at attractions, high street retailers, supermarkets, utilities and motoring, plus much more

Last reviewed on 02/08/2026