Halfords’ Traineeship experience

Halfords Case Study

Adam Platt, Manager at Halfords, Cheltenham

Steps into Work trainee, Harry Wilson, joined us in May 2016, for three days a week, as part of his six-month traineeship. Following induction training, Harry spent time in most of our departments, building up stock knowledge, dealing with store documentation, using the till, serving customers and learning how to put a bike together.

Halfords’ staff were very happy to support Harry and a job coach visited him every week. Regular communication between all parties was key and it was very much a collaborative programme. Harry picked up new things very quickly, showed great enthusiasm and got on well with everyone. We were really pleased to be able to offer him a temporary contract that developed into a permanent contract in a very short time.

It’s the first time that Halfords has had a trainee from the Steps into Work programme, but we have been really delighted with the way it has run so smoothly. We would encourage other employers to offer a work placement opportunity to future trainees.

Tutor and Job Coach, National Star College

New trainees are asked where they would like to have a work placement, and Harry was quick to tell the job coach that he wanted to work for Halfords due to his love of bikes! As well as his placement for three days a week, Harry also attended workshops in English and maths and worked towards the Employability Skills qualification.

At the end of the six-month programme Harry had improved his levels in English and maths, obtained the qualification in Employability Skills, and, of course, a permanent contract with Halfords. His next goal will be to learn how to build a bike himself! The Steps into Work Traineeship gave Harry opportunities to gain knowledge, new skills and new experiences, as well as increase his confidence and self-belief. It gave Halfords the opportunity to get to know a potential employee before offering them a permanent contract.

Find out more

For more information about offering a Steps into Work Traineeship placement please email steps-enquiries@nationalstar.org to arrange a meeting or phone or text 07837555329.