Christmas Appeal

Jo and Jack smiling
Jo Lofting and her son Jack

Just one month after my son Jack’s first birthday, we were devastated to find out that he had contracted meningococcal meningitis and septicaemia. He suffered serious brain damage and needed to re-learn how to do everything. It was like Jack was a newborn baby again.

When Jack turned 18, we found out about National Star at Ullenwood. Everything Jack needed was on–site, from physiotherapy and hydrotherapy to fantastic sensory areas. We knew the campus had the space for Jack to be Jack.

He spent three years as a student at National Star, and during that time we watched Jack become a man. He gained some independence, became calmer and learned to make choices. So many new opportunities opened up for him.

All of our family live in Hereford, so it was a dream come true when National Star opened its long–term living accommodation at 1 Ledbury Road and Jack was able to live there. I am so happy that we’re all together again. I feel like I have my son back.

Throughout the pandemic the team at Hereford have been amazing. Although Jack currently can’t do many of the things he loves to do, the staff have gone above and beyond to keep him happy and occupied. We know that Jack is being kept safe and well, and as a parent, that’s all you can ask for.

By making a donation to National Star today, you can help make sure that throughout the coronavirus crisis and beyond they can be there for the families who need them most. Just like they are there for us.

Thank you for reading our story.  I hope you and your family have a happy and safe Christmas.

Jo Lofting
Jack’s mum

Make your Donation now 1. Donation amount 2. Your details

Form to gather your donation amount details

Monthly Donation?

Set up regular giving through visiting the Virgin Money Giving website.

Form to gather Gift Aid details for your donation

Giftaid it title

If you are a UK taxpayer you can increase the value of your gift by 25p for every £1 you donate at no extra cost to you. All you need to do is select Yes below

Fields marked * are required for submission

Form to gather billing details for your donation

Keeping in touch

National Star would like to keep you up to date with our work and what you're helping us to achieve. Please also read our Privacy Policy.


If you are experiencing difficulties, please contact us on 01242 524478 or email