Lana’s story
Former National Star student Lana achieved her dream of independence and paid employment, thriving as a valued Rapport Services intern.
From day one, Lana a former National Star student, made a strong impression as a supported intern.
So much so that Lana secured a six-month paid contract.
Lana, who completed a work-based learning programme at National Star, had a very clear ambition about what she wanted to do when she left college. She wanted to live independently with support and get a paid job.
“Lana brings a can-do attitude, exceptional attention to detail, and a warm, positive energy that has quickly made her a much-loved member of the team,” says Reynaldo Plua Intriago, Rapport Team Leader.
Following college, Lana completed her internship with Rapport Services in London, a company which provides guests services for a range of high-profile companies.
Lana lives with asymmetric/dystonic cerebral palsy, which can affect fine motor skills and coordination. She uses an electronic communication device to speak.
With a few practical adjustments in the workplace, such as accessible storage and adaptive equipment, Lana was empowered to succeed in her role and contribute with confidence.
‘I like my job because I like my colleagues and being part of a team,’ says Lana, aged 23. ‘I really like setting up client meeting rooms because I can do it independently.’
Lana, in her final year, won National Star’s Personal Development Award for Independence.
‘At National Star College I learned how to live independently,’ says Lana. ‘I was able to grow my confidence and communication skills with customers through the work placements I completed such as working at the front desk at Holiday Inn Express and as a receptionist at the college.’
Discover National Star
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Learn with us
We offer full and part-time, residential and day courses for around 200 disabled students aged between 16 – 25 years old, at Ullenwood, Hereford, Worcester and Wales.
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Learn with us in Cheltenham
We have a broad range of students and have created five learning pathways. These maximise the outcomes that can be achieved by our students, regardless of their disabilities.
Last reviewed on 24/10/2025
