National Star awarded outstanding ratings for Ofsted and CQC

National Star has become the first college in the country, since the change in Ofsted inspections, to hold outstanding ratings for both its care and education.

We have earned the top ratings following Care Quality Commission and Ofsted inspections. We were marked outstanding in every category on both reports.

Both reports praised us for our outstanding level of care and education and our safe environment.

The unannounced Care Quality Commission inspection at our Ullenwood campus praised us for our quest to improve students’ lives, whilst the Ofsted report said the young people thrived there.

National Star College is focused on individual needs and we remain true to our vision for a world in which people with disabilities can realise their potential as equal and active citizens in control of their lives.

The CQC inspectors said: ‘People and carers spoke overwhelmingly of the positive support, guidance and healthcare interventions people had received. They were full of praise for the staff in terms of their kindness and compassion.’

The inspection looked at National Star’s residential accommodation, healthcare provision and the care and support. It said young people’s needs were met to a very high standard and personalised care plans resulted in improvements to students’ health, wellbeing and abilities, leading to them achieving greater independence.

At National Star we provide residential-based education programmes at our campus in Ullenwood, near Cheltenham, as well as day provision in Mamhilad, Wales and Hereford.

Our ‘outstanding overall’ Ofsted report noted that students developed excellent communication skills, improving their ability to express their choices and gaining an understanding of their individual value.

The Ofsted inspectors said: ‘Learning staff, therapists and other professionals work together exceptionally well; they ensure that all students receive a fully personalised programme where care, physical, emotional and learning needs are fully integrated for each individual.’

The Ofsted said students with high levels of anxiety or poor mental health thrived at the college thanks to working with highly-effective therapists, while others achieved qualifications and gold Duke of Edinburgh awards.

It added that the staff’s ‘very high expectations and ambitions’ for students resulted in them becoming more independent and able to influence their future lives.

The CQC also praised National Star’s staff, saying they promoted a culture where anything was possible and were constantly looking for ideas on how to improve young people’s quality of life.

Read the full Ofsted report here

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