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Work outcomes course proved a recipe for success

Charley with housekeeper Sammy

National Star’s Hereford college work outcomes student Charley has found her dream job as a housekeeper at our residential home for young adults with disabilities.

When she first joined the work outcomes programme at National Star in Hereford, she didn’t always ask for help and was uncertain where her future would take her.

Thanks to the support offered by Job Coach Michelle James, Charley worked on building her catering and housekeeping skills. She has learnt about food safety and hygiene, got to grips with COSHH safety regulations when using potentially hazardous cleaning materials and now has the confidence to follow unfamiliar recipes to build her repertoire of savoury and sweet dishes.

She undertook her work placement at 1, Ledbury Road, National Star’s residential home for seven people with learning disabilities, cleaning rooms and communal areas as well as helping to prepare meals for the residents. The management team were so impressed with Charley’s commitment and conscientiousness they offered her a part-time role. And Charley’s over the moon.

‘I love this place, this is my dream job,’ said Charley. While at work, Charley has developed a genuine rapport with the young adults at the accommodation, who smile and wave when she arrives on shift.

‘I really like that the residents are interested in learning British Sign Language when I communicate with them. I really feel like part of the team,’ said Charley.

Lead Housekeeper Sammy Nye said: ‘Staff are always singing Charley’s praises. She has grown in confidence since she first joined us on work placement. She is keen to learn and is so thorough in everything that she does.’

Learn more about National Star’s work outcomes programme

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