Commitment to quality
At National Star, we work hard to achieve the highest standards, and everything we do is continually inspected by a variety of regulators, including Ofsted and the Care Quality Commission.
Maintaining rigorous internal quality assurance systems and processes such as learning and teaching observations, care audits, appraisals and supervision all ensure a high quality service delivery. We listen and act upon the feedback we receive from learners, staff and other stakeholders, and regular reviews allow us to keep improving our provision and working practice. We also use data to regularly manage performance measures through monthly information reviews. We also undertake an annual internal quality assurance inspection using external assessors to support our annual self-assessment process.
National Star’s commitment to quality is always reflected in the feedback from inspectors. After their latest visit, Ofsted commended the organisation for ‘exceptional specialist care and support,’ highlighting that ‘the progress made by students from the time they start at the college until they make the transition to their chosen destination is outstanding.’ You can see our most recent inspection reports here. We are also a registered Section 41.
As an employer, we also emphasise the importance of continued professional development. As a result, we run a number of in-house training and development programmes which, amongst others, includes manual handling, safe handling of medication and safeguarding.