Meet Charlie, CPD Operations Manager
It’s the enthusiasm and passion of new staff at National Star that has motivated CPD Operations Manager Charlie to devote more than 15 years to the charity. Originally a Facilitator, she moved into the Continuing Professional Development team in 2005.
Now Charlie organises and delivers new staff induction training, supporting staff in their continued development.
‘I was working in an elderly nursing home and wanted to further my career. At the time I had a friend who worked at National Star who couldn’t speak more highly of the place,’ said Charlie.
‘They encouraged me to apply, and I saw for myself that the charity offered more opportunities to develop my skills and knowledge than anywhere else.’
Charlie wears a number of different hats, including training and assessing staff in health and social care. There’s lots going on at work for Charlie.
Training and development
Charlie has a number of different qualifications. These include Levels 2, 3 and 4 in Health and Social Care and Leadership and Management, and various assessor and teaching qualifications. Most of these awards were gained at National Star.
Her upbeat, bubbly personality makes Charlie perfect for her job. She works hard to ensure that new staff understand the special culture of National Star from day one and that they hit the ground running after their induction training. She also encourages existing staff to consider further professional training.
‘Doors are open for career development here, as well as the opportunity to learn a variety of transferable skills. National Star offers a variety of high quality training,’ said Charlie. ‘National Star is the best place to work and I’m proud of the part I play in enhancing people’s skills within the organisation.’