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Paul, Senior Facilitator at National Star at Hereford

National Star at Hereford was launched in September 2014, when Paul joined us on a secondment basis from a local school. Following this, Paul applied to join National Star full-time.

Tell us about National Star at Hereford and how your role fits in

National Star at Hereford provides education, personal development and specialist therapies for young people from Herefordshire with complex disabilities. Learners are aged 19 to 25 years old and come to us for one, two or three years from the local area.

I support learners in the classroom and in accessing work placements and community opportunities. I provide all aspects of personal care, as well as supporting the delivery of therapeutic programmes which are beneficial to learners’ health and wellbeing, enabling them to be more involved and active. As Senior Facilitator, I support and mentor staff.

What attracted you to National Star?

When I was seconded to National Star in September 2014, I took part in the mandatory training which was outstanding and relaxed. I was impressed with the way National Star worked, and so I decided that if an opportunity came up to work there I would apply for the job.

What are the key skills required for your role?

I have to be a people person with a learner-centred approach. I need to be able to think outside the box, manage staff well and have good communication and organisation skills. I need to be able to ask the right questions to get the right information.

How does your role make a difference at National Star?

I am able to use my knowledge and life experiences not only as an employee but as a parent. I have a stepdaughter with autism who attends the college, so I can relate to parents through my own experiences. I hope that I use my experiences to make a difference, giving the best opportunity for young people to have a future.

I get great satisfaction supporting learners, especially when I make the slightest difference to their day and they achieve something.

What training and development have you received?

I have completed all of the mandatory training, which was excellent. I am now doing Diploma Level 3 in Health & Social Care. I have worked in care for over 16 years, and National Star’s training is outstanding – it’s the best training I’ve ever had. It is straightforward and to the point, well delivered and job related.

What would you say to someone thinking of applying to National Star?

Go for it! The training is outstanding, the support and guidance is magnificent and you will not be thrown in at the deep end. National Star has a good name.

Find out more

Interested in joining National Star? Find out more about the benefits we offer and click here to view our current vacancies.

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